INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your return policy?

At Unfold By Sahiba, we want you to love your purchase. If you're not completely satisfied, you can return your items within 30 days of receiving them. Returns must be in their original condition—unworn, unwashed, with tags still attached, and in the original packaging. Please note that some items, such as final sale or customized products, may not be eligible for returns. For more details, visit our Returns & Exchanges page

Do you offer international shipping?

Yes, we proudly ship to a wide range of international destinations. Shipping costs, delivery times, and any applicable customs duties will vary based on your location and will be displayed at checkout. If you experience any issues or need assistance with international orders, our support team is always here to help

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How can I track my order?

Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number. Simply click the tracking link to see the status and estimated delivery of your package. If you have an account with us, you can also log in to your order history to view your shipment details anytime.

How do I contact customer support?

We’re here to assist you with any questions or concerns. You can reach our customer support team by emailing , calling us at , or using the contact form on our website. Our support hours are [insert hours and time zone]. We aim to respond to all inquiries within 24-48 hours. For faster assistance, check our Help Center for answers to common questions.

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